Angelino Chancco, Evelin; Rodríguez Alvarez, Hilda; Mamani Vilca, Ecler
(Universidad Nacional Micaela Bastidas de Apurímac, 2020-03-20)
The electricity company Electro Sur Este in the department of Apurímac has a program called Customer Service Quality Satisfaction Index (ISCAL), whose purpose is to carry out social responsibility activities towards its ...